- What should I do for joining the VINN system?
VINN is a tourism network that is consisted of Otel, Agency and Internet users. The users want to avail from the system can download and install one of these three software according to their profiles and log in to the system. We also have cellular phone and website log in options for internet users.
- Which services are provided without any charge?
You can download, install and use the VINNagency software for agencies and VINNuser software for Internet users from our website without any charge.
The VINNotel software used by otels can run on Local Operation (Offline) or connected to the Network (RealTime) basis. You can download, install and use the local module of the VINNotel software from our site without any charge. This software enables control of all front office transactions of a otel through a graphical user interface. You can use several functions such as monitoring all room conditions, walk-in bookings, billing and more.
- What will I do when I install the VINNotel software?
You will identify your otel by entering the information when you install the software and run it on your computer. After entering all information, your request for using VINNotel software will be transferred to our system after you enter all information. Our center will return to you by e-mail or SMS and your request will be replied within 24 hours. From now on, your otel will be able to operate locally.
- How can I turn my otel into RealTime?
Just an application is enough; you can contact us from our Contact Us page. You will be able to log into VINN Tourism Network in a short period of time without making any changes on your software.
- What will be the benefits of RealTime for my otel?
When you make your otel RealTime, all agencies determined by you will be able to perform the reservation and sales transactions of your rooms RealTime. You can open the rooms you wish for Internet sales. You can use authentication modules in your system. You can enter your otel from other terminals (clients).
- How much should I pay to make my otel Realtime?
The main purpose of the VINNotel software is to identify your otel within the VINN Tourism Network and enable you perform real time reservation and definite reservation transactions within that system. You can market any of your otel rooms to the Agency and Internet users that the rules will be determined by you. The connection of your otel with VINN Tourism Network will be completed after your application for that. There is a modular licensing service that is determined in accordance with the classification and user count of your otel. VINN that brings a new approach to Tourism with its innovations will also provide you great facilities with its charging system. You can contact us for more information.
- Which otels can use the VINNotel software?
VINN shows its innovative approach also with its otel software. The VINNotel software can be used any kind of otel even for different types of accommodation. It is enough to add new users and activate the modules to the main software if it is required. VINNotel will be able to provide service to your organization at all levels according to its size.
- Will agencies see my otel immediately after added to the system?
The otels using VINNotel can open their otels to the agencies using VINNagency software after they go RealTime. The otel is able to open any room or all rooms to the agencies, identify the rules of agencies one by one and determine the commission rates. For that, it is enough the otels to request the agencies without VINNagency software to use that software. They can download and install that software from our website without any charge as well as the software can be sent to address of an agency if it is requested.
- Will the internet user see my otel immediately?
After the otels using VINNotel go RealTime, they can open their rooms to the users using VINNuser. The otel using VINNotel can make any or all of their rooms open for real time reservation. The use of VINNuser software is free of charge and the software can be downloaded from our website.
- Will the agencies pay price for the VINNagency program?
Downloading and using the VINNagency program is FREE OF CHARGE. No charges will be collected from the reservation and sales transactions to be performed by the agencies at that level.
- Are the credit card and personal information of customers kept in that system?
The VINN Tourism Network does not keep the identification and other account information of the persons using that system. The system provides a reliable environment for information safety and personal rights.
- Is this system web-based?
VINNotel and VINNagency software run in order to establish a network. Their interfaces are not web-based, while VINNuser uses a web-based interface.
- Is any training needed for the otel software?
The use and installation of that software is very easy by means of the user's manual and visual training video that will be delivered with the VINNotel software. People with otel management knowledge and know how to use a mouse can easily use that software without any extra training. The visual displays of the VINNotel software also provide great facility for the otel management systems.
- Is any training needed for the Agency and Internet user software?
VINNagency software can be used by agencies very easily by means of its extremely easy user screens without needing any training. Furthermore, the training video related with the use of that software is be available in our Technical Support page.
- Which languages are available for the VINNotel and VINNagency software?
You can use the VINNotel and VINNagency software in languages you can select from the menu. One of the most important characteristics of that software is having multiple language option. Thus, a great facility is provided by screens in the native languages of the personnel to be employed.
